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Give us the order number and, if you like, a word on why. We reply within a working day with a prepaid, insured label and the address to send the ring to. Please wait for that rather than posting it to our Poole correspondence address, which cannot take parcels. Engraved rings can only come back if they are faulty or not what you ordered.

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Trothe

Hand finished and posted insured. Every ring is made in your size, and each ring page carries its own returns window, from 14 to 30 days when you leave it plain. Engraving is free wherever we offer it.

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